Ryanair and its emotional baggage
Worth sending readers to this simply because it so darn funny.
Ryanair to charge for 'emotional baggage'
Kevin May, editor, Travolution
Technorati tags: ryanair
Friday, September 21, 2007
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3 comments:
Love it!
Perhaps we can have a "narky" customer tax?
Being a call-centre model here you'll be amazed how rude some callers can be because they are on the end of a phone.
If we had a £1...no let's make it £25 for every caller (let's match Ryanair here) who's put the phone down...
Nuff said.
Colin: I was one of those rude callers, unfortunately, last night to a well-known laptop manufacturer. :-(
Some people are just generally "narky" but if your frustrated by the companies lack of customer care then you have every right to be so.
I've been very narky with a number of travel companies in the past 10 days!
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