Friday, September 21, 2007

Ryanair and its emotional baggage

Worth sending readers to this simply because it so darn funny.

Ryanair to charge for 'emotional baggage'

Kevin May, editor, Travolution

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Colin Maddocks said...

Love it!

Perhaps we can have a "narky" customer tax?

Being a call-centre model here you'll be amazed how rude some callers can be because they are on the end of a phone.

If we had a £ let's make it £25 for every caller (let's match Ryanair here) who's put the phone down...

Nuff said.

Travolution Blogger said...

Colin: I was one of those rude callers, unfortunately, last night to a well-known laptop manufacturer. :-(

Darren Cronian said...

Some people are just generally "narky" but if your frustrated by the companies lack of customer care then you have every right to be so.

I've been very narky with a number of travel companies in the past 10 days!