Travolution Autumn Conf: Can meta search move beyond flights and price?

Travel Republic's Paul Furner muses on the future of meta search...

Meta search works for flights, but hotel rooms and holidays are emotive purchases, and meta search today is one-dimensional; you see the brand, the product and the price. We'd like to bring more of our content into the meta search environment.

There is also too much focus on price, he argues - can meta search broaden itself to cover less quantifiable things such as customer service?

Nathan Midgley