Friday, June 20, 2008


Some travel sites offer consumers the chance to talk to a consultant via a live chat facility.

And, a year ago to the day Thomson Holidays talked about allowing consumers to ask a travel question online and have answers pushed back to them, a bit like the ChaCha text service.

Now, with a slight tweak on the theme, travelshout is offering an application to let consumers chat with each other on your website.

The new live chat application, which can be added to any site or blog, talks about creating the big travel conversation not just within one site but across a whole network of sites by enabling consumers to join a conversation.

Yet again, it highlights the match made in heaven (if you can make money from it ) that is social networking and travel.

Linda Fox, lead reporter, Travolution


Anonymous said...

We are going to have a look and trial of this. although the " commercial agreements" might mean we don't get accepted or they might take it off our system, as they say nothing ventured, nothing gained.

Travolution Blogger said...

Thanks anonymous, let us know how you get on.

Darren Cronian said...

The problem with travelshout is that people have to register to chat, which I think will stop people from using the service.

There's a Wordpress ajax chat plugin which I trialled a few years back, so that consumers could chat and leave questions, and it was spammed to bits.