What ThomasCook.com can do better

According to E-Consultancy.com.

Full analysis on the main site, but summarised:

• Avoid returning no results for holiday searches
• Provide some user reviews and feedback
• Load my search results faster
• Don't surprise me with hidden charges
• Allow users to save their previous searches
• Provide a contact number during the booking process
• Don't display unavailable flights
• Provide more useful information on airports/destinations
• Improve the calendar
• More flexible search options

Interesting piece. We've got in touch with TC to see what they think of the article.

Kevin May, editor, Travolution

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