Travolution@ITBPhoCusWright--TripAdvisor won't take bribes
It's official. Marc Charron, head of TripAdvisor, said the company will not, under any circumstances, accept bribes to remove negative reviews.
Well, I'm sure we're all pleased Charron cleared that up, though Daniele Mancini, e-business director of Costa Crociere S.p.A (and the would-be briber) was slightly disappointed.
Of course, after reading some of the less than complimentary reviews for Costa posted on TripAdvisor, we can hardly blame Mancini for trying.
Tricia Holly Davis, chief writer, Travolution
1 comment:
I think Marc and TripAdvisor are absolutely right not to remove negative reviews. Consumers will put more trust into a review site like TripAdvisor if they see positive and negative. The only thing they should be careful is fake reviews by people or jealous hoteliers.
Guillaume
Hotel-Blogs.com
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