The TripAdvisor Blog is always worth a visit every few weeks or so, really just for a bit of light relief in the form of the often ridiculous comments left by reviewers and hoteliers.
Anyway, here is what the team in the US have decided is the Best Management Response of All Time, following a complaint about cockroaches in a hotel:
"I think your comments unkind. Cockroaches are prehistoric creatures and can survive atomic bombs and weapons of mass destruction!"No further commentary from us required on this one...
Kevin May, editor, Travolution