Thursday, December 21, 2006

We are Diggered

A few months back we were alerted to the fact that Digg.com had refused to accept any new submissions of articles originating from both the Travolution Blog and the Travolution website.

We tried to post a few articles ourselves, only to be always greeted with the following message:

"This URL has been reported by users and cannot be submitted at this time."

We understand, of course, that there are certain terms and conditions that users should adhere to [we hope that we have, of course] and our own posts to the site were limited to perhaps one a week.

However, all our efforts to obtain a response from Digg.com - via email - to get to the bottom of the problem, or at least be told why we have been barred, have been ignored.

We also - as a publication that consistently promotes the use of social networking as A Good Thing for the travel industry - attempted to get through to Digg via its media team, with no luck.

Surely the world of social media must extend to being sociable and therefore responding to emails from users?

Any solutions to this problem will be gratefully received.

Kevin May, editor, Travolution

4 comments:

Paul Phillips said...

A COMMON PROBLEM, KEVIN. VERY DIFFICULT TO GET REVERSED. NOT GOOD ON THEIR PART THAT THEY WILL NOT RESPOND TO PRESS ENQUIRIES.

Lee Harrison said...

We know the feeling Kev, Never have had a reply from Flickr.

Good job you haven't made any posts to a site called bug .com
Could have made a very interesting title:-)

JT Chandler said...

Common and growing problem within the web2.0 arena. Google is even worse if you are an adsense publisher. Step wrong and you're gone with no explanation. Beware having all your eggs in one basket revenue wise.

We may never have the "Digg Effect" at Outpost-Earth.com but we promise to send you a steady and increasing flow of traffic. (Saw this post on the front page today!) And we will always respond to you inquires. Thanks for being a member and all the best in 2007!

Darren Cronian said...

Usually Kev, the problem is not how many "diggs" you've attempted, to post, but if you are promoting the diggs on forums or blogs so that people from "outside" Digg will digg the story, and in return "cheat the system"

I've seen the same happen to a large webmaster forum, and they have never had any communication.

People have had their server crashed due the increase in visitors to the site from Digg, which can be crucial during a peak period, if you offer a service or product.

How many of these visitors will be new regular readers, not many I would reckon.

Digg has become to "clicky" with certain members forming this alliance, where they wont let anyne else benefit.